Smart Payment Technologies has entered into a strategic partnership with global payment acceptance leader Castles Technology to strengthen the global reach and resilience of its G8 payment gateway.
The collaboration involves integrating Castles’ PCI P2PE-certified hardware platforms into Smart’s software-led ecosystem. The move is designed to address critical infrastructure challenges in sectors where reliability is paramount, including EV charging, hospitality, retail, entertainment, and unattended services.
Combating transaction failure
A primary focus of the partnership is reducing failed transactions—a significant pain point for merchants in high-volume or connectivity-challenged environments. By combining Castles’ hardware with the G8 gateway, the new solution introduces offline payment capabilities, ensuring business continuity even during internet outages.
Additionally, the platform features auto-retry functionality to improve acceptance rates and minimize transaction failures.
Jean-Philippe Niedergang, acting group CEO at Castles Technology, commented on the flexibility of the joint offering: “Castles Technology’s agnostic approach to payments enables us to support a wide range of sectors and customer requirements. Partnering with Smart Payment Technologies allows us to extend that flexibility through a strong gateway proposition that is well suited to the UK market and beyond.”
Global scalability
The integration is also geared toward international expansion. The G8 platform offers multi-currency support and a simplified onboarding process for Independent Software Vendors (ISVs), enabling faster integration and deployment across borders.
Will Stone, CTIO at Smart Payment Technologies, added: “This collaboration reflects our commitment to delivering best-in-class payment solutions by leveraging Castles Technology’s extensive range of innovative hardware… Castles Technology’s global approach to partnership enables us to offer adaptable payment solutions across multiple sectors throughout the world, aligning seamlessly with the diverse customer base we support.”
The solution also offers white-label customization, allowing partners to tailor the payment experience to their specific brand requirements. Initial deployments are expected to focus on mission-critical environments like unattended retail and electric vehicle charging stations.